Get in touch

WE'D LOVE TO HEAR FROM YOU

Customer Support

For product enquiries, wholesale orders, or general questions, our dedicated support team is here to help.

info@khaki-termite-544701.hostingersite.com

Frequently Asked Questions

What makes FAV different from traditional tobacco products?

FAV uses advanced heating technology instead of combustion, which eliminates harmful byproducts whilst preserving the authentic tobacco taste. This creates a cleaner, more refined experience.

How do I know which flavor is right for me?

We offer five distinct flavor categories: Original+, Naked, Maxx, Simply FAV, and Chill. Each has unique intensity, sweetness, and cooling profiles. Visit our flavors page to explore the full range and find your perfect match.

Where can I purchase FAV products?

FAV products are available at select retailers nationwide. Contact us directly for wholesale enquiries or to find an authorised retailer near you.

What is the minimum age requirement?

You must be 18 years or older to purchase and use FAV products. We require age verification for all purchases and strictly comply with all local and UK regulations.

How long does a FAV pod last?

Each FAV pod is designed to deliver consistent flavor throughout its use. The duration varies based on usage patterns, but typically a single pod provides the equivalent satisfaction of a traditional pack.

Do you offer wholesale or bulk purchases?

Yes, we offer wholesale programmes for qualified retailers. Please contact our support team at info@simplyfav.ro or use the contact form above to discuss wholesale opportunities.